Client Intake Coordinator - Home Health Care
Exalted Homecare Exalted Homecare Tempe, AZ Tempe, AZ Part-time Full-time Contract Part-time Full-time Contract $18.
72 - $21.
00 an hour $18.
72 - $21.
00 an hour 12 days ago 12 days ago 12 days ago About us Exalted Homecare was founded in 2007 and strives to provide exceptional services, education and advocacy to help preserve the independence and enhance the quality of life of all members with disabilities and their caregivers.
Our vision is to create a caring community that promotes the wellbeing of our members with disabilities, protects their dignity, and celebrates their achievements.
We currently provide a wide array of Home & Community-Based services to support our members and their families-such as Adult Day Program, After School Program, Transition to Employment, Group Supported Employment, Summer Camp Programs for children, Attendant Care, Habilitation & Respite, Therapies and Developmental Homes all around the valley.
Key
Responsibilities:
Client Intake Management:
Oversee the client intake process, including responding to inquiries, conducting initial assessments, and coordinating consultations.
Ensure a seamless and positive experience for potential clients.
Administrative Support:
Perform various administrative duties such as managing client records, preparing documentation, and maintaining accurate and up-to-date client information in our database systems.
Collaboration with Healthcare Teams:
Work closely with healthcare professionals to understand client needs and coordinate appropriate services.
Ensure clear communication and effective handoff of client information.
Referral Management:
Establish and maintain relationships with referral sources.
Follow up on referrals and track outcomes to support business development.
Eligibility and Benefits Verification:
Verify client eligibility and benefits for services.
Assist clients and their families in understanding the scope of services covered.
Client Follow-Up and Retention:
Conduct follow-ups with clients to ensure satisfaction with services and address any concerns.
Participate in initiatives aimed at client retention.
Reporting and Compliance:
Ensure compliance with all relevant regulations and standards.
Prepare and submit reports as required.
Qualifications:
Minimum of 2 years' experience in an intake coordinator or similar role, preferably in the home health care sector.
Strong administrative and organizational skills.
Excellent communication and interpersonal abilities.
Proficient in using healthcare databases and office software.
Knowledge of healthcare services and DDD regulatory compliance.
Ability to handle sensitive information confidentially.
Empathetic and patient-centered approach.
What We Offer:
A supportive and compassionate work environment.
Opportunities for professional development and growth.
Competitive salary and benefits package.
Exalted Home is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types:
Full-time, Part-time, Contract Pay:
$18.
72 - $21.
00 per hour Expected hours:
20 - 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Healthcare setting:
Private practice Medical specialties:
Home Health Schedule:
4x12 Monday to Friday Education:
High school or equivalent (Preferred)
Experience:
Home Health or Health Care:
1 year (Required) Ability to Commute:
Tempe, AZ 85281 (Required) Ability to Relocate:
Tempe, AZ 85281:
Relocate before starting work (Required) Work Location:
Hybrid remote in Tempe, AZ 85281.
Estimated Salary: $20 to $28 per hour based on qualifications.
72 - $21.
00 an hour $18.
72 - $21.
00 an hour 12 days ago 12 days ago 12 days ago About us Exalted Homecare was founded in 2007 and strives to provide exceptional services, education and advocacy to help preserve the independence and enhance the quality of life of all members with disabilities and their caregivers.
Our vision is to create a caring community that promotes the wellbeing of our members with disabilities, protects their dignity, and celebrates their achievements.
We currently provide a wide array of Home & Community-Based services to support our members and their families-such as Adult Day Program, After School Program, Transition to Employment, Group Supported Employment, Summer Camp Programs for children, Attendant Care, Habilitation & Respite, Therapies and Developmental Homes all around the valley.
Key
Responsibilities:
Client Intake Management:
Oversee the client intake process, including responding to inquiries, conducting initial assessments, and coordinating consultations.
Ensure a seamless and positive experience for potential clients.
Administrative Support:
Perform various administrative duties such as managing client records, preparing documentation, and maintaining accurate and up-to-date client information in our database systems.
Collaboration with Healthcare Teams:
Work closely with healthcare professionals to understand client needs and coordinate appropriate services.
Ensure clear communication and effective handoff of client information.
Referral Management:
Establish and maintain relationships with referral sources.
Follow up on referrals and track outcomes to support business development.
Eligibility and Benefits Verification:
Verify client eligibility and benefits for services.
Assist clients and their families in understanding the scope of services covered.
Client Follow-Up and Retention:
Conduct follow-ups with clients to ensure satisfaction with services and address any concerns.
Participate in initiatives aimed at client retention.
Reporting and Compliance:
Ensure compliance with all relevant regulations and standards.
Prepare and submit reports as required.
Qualifications:
Minimum of 2 years' experience in an intake coordinator or similar role, preferably in the home health care sector.
Strong administrative and organizational skills.
Excellent communication and interpersonal abilities.
Proficient in using healthcare databases and office software.
Knowledge of healthcare services and DDD regulatory compliance.
Ability to handle sensitive information confidentially.
Empathetic and patient-centered approach.
What We Offer:
A supportive and compassionate work environment.
Opportunities for professional development and growth.
Competitive salary and benefits package.
Exalted Home is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types:
Full-time, Part-time, Contract Pay:
$18.
72 - $21.
00 per hour Expected hours:
20 - 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Healthcare setting:
Private practice Medical specialties:
Home Health Schedule:
4x12 Monday to Friday Education:
High school or equivalent (Preferred)
Experience:
Home Health or Health Care:
1 year (Required) Ability to Commute:
Tempe, AZ 85281 (Required) Ability to Relocate:
Tempe, AZ 85281:
Relocate before starting work (Required) Work Location:
Hybrid remote in Tempe, AZ 85281.
Estimated Salary: $20 to $28 per hour based on qualifications.
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