Fraud Operations Analyst
This may be an individual contributor or team player role responsible for identifying suspicious and/or fraudulent activity, as well as having the ability to understand malicious malware and banking Trojans. Must be able to work on significant, unique and stressful situations across multiple banking disciplines. Must be able to leverage personal experience in applying the correct fraud prevention measures for SVB's clients. Must be able to account for intangibles and adjust quickly to ensure team deliverables. Must create and leverage their external and internal industry networks to gather industry perspective and best practice. This position will work with various internal and external partners. This role works closely with FIU, BSA/AML, CAS and RA communities, federal law enforcement and is client facing. Individual must work independently to drive individual and team deliverables while preventing client and bank fraud losses. This position allows for team members to make individual decisions on high dollar items (checks, ACH, wires) which may be in excess of $10MM per item.
Primary
Responsibilities:
This position is responsible for conducting detailed analytical reviews of potential suspicious activity in a high volume, fast paced environment. The position requires attention to detail and the ability to conduct research and analysis quickly and efficiently for clients, people or entities through public records, media and internal tools; also may include client contact. Daily deadlines must be met to ensure transactions are posted timely without client impact.
This position includes work on Electronic Fraud Investigation teams.
Monitoring all activity conducted via SVB Online Banking platform for potential fraudulent activity.
Investigate malware situations
Review Out of Band Authentication requests for legitimacy
Investigate Account Takeover scenarios
Responsible for the preparation and presentation of Suspicious Activity Reports for filing with the Federal Government
Monitoring high risk accounts
Prepare other special reports and participate in miscellaneous projects as assigned by the Manager.
Works closely with Internal and External clients
Escalation point for various teams including CAS, RA teams, Clients, Wire Operation Teams, R&R and EPS
Final approver for transaction processing
Responsible for interacting with other Financial Institutions as well as government agencies in relation to various fraud investigations as well as funds recovery.
A variety of operational functions which some can be technical in nature: These include fraud detection, monitoring, and reporting
Ability to make decisions and approvals related to checks, ACH and wire activity with the potential amounts being in excess of $10MM
Skills and Requirements: 2-4 years banking experience. One year in fraud related field preferred. Must have understanding of payment and deposit transactions.
Excellent written and verbal communication skills necessary to interact and communicate with various levels of internal and external clients, which can include senior management.
Solid time management, problem solving and organizational skills with the ability to manage and prioritize multiple tasks to meet prescribed deadlines.
Strong problem solving skills. Able to compile, review, analyze information and data, and make final independent decisions within scope of authority.
Ability to work effectively as a team member as well as independently.
Commitment to customer service
Knowledge of at least 5 types of the following fraudulent activit
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Primary
Responsibilities:
This position is responsible for conducting detailed analytical reviews of potential suspicious activity in a high volume, fast paced environment. The position requires attention to detail and the ability to conduct research and analysis quickly and efficiently for clients, people or entities through public records, media and internal tools; also may include client contact. Daily deadlines must be met to ensure transactions are posted timely without client impact.
This position includes work on Electronic Fraud Investigation teams.
Monitoring all activity conducted via SVB Online Banking platform for potential fraudulent activity.
Investigate malware situations
Review Out of Band Authentication requests for legitimacy
Investigate Account Takeover scenarios
Responsible for the preparation and presentation of Suspicious Activity Reports for filing with the Federal Government
Monitoring high risk accounts
Prepare other special reports and participate in miscellaneous projects as assigned by the Manager.
Works closely with Internal and External clients
Escalation point for various teams including CAS, RA teams, Clients, Wire Operation Teams, R&R and EPS
Final approver for transaction processing
Responsible for interacting with other Financial Institutions as well as government agencies in relation to various fraud investigations as well as funds recovery.
A variety of operational functions which some can be technical in nature: These include fraud detection, monitoring, and reporting
Ability to make decisions and approvals related to checks, ACH and wire activity with the potential amounts being in excess of $10MM
Skills and Requirements: 2-4 years banking experience. One year in fraud related field preferred. Must have understanding of payment and deposit transactions.
Excellent written and verbal communication skills necessary to interact and communicate with various levels of internal and external clients, which can include senior management.
Solid time management, problem solving and organizational skills with the ability to manage and prioritize multiple tasks to meet prescribed deadlines.
Strong problem solving skills. Able to compile, review, analyze information and data, and make final independent decisions within scope of authority.
Ability to work effectively as a team member as well as independently.
Commitment to customer service
Knowledge of at least 5 types of the following fraudulent activit
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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