Sales Operations Manager
Come be a part of a rapidly expanding $25 billion dollar global business.
At Amazon Business, we set out every day to innovate and disrupt the status quo.
We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying.
Bring your insight, imagination and a healthy disregard for the impossible.
Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.
Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon.
We are focused on building solutions that enable businesses to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions.
Our customers include all type of businesses ranging from individual professionals to small businesses to large institutions (and everything in between).
Our business customers have different needs than the traditional Amazon customers so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.
Amazon Business is seeking an experienced Sales Operations Manager to increased productivity of our sales team thorough improved sales processes and tools.
This individual will need to collaborate effectively with internal stakeholders, cross-functional teams, and external vendors to solve problems, enable sales performance for a rapidly expanding team and product offering, create operational efficiencies, and deliver successfully against high organizational standards.
The candidate must be a strong leader, and will draw upon solid analytical, critical thinking, and problem solving skills to effectively partner with Sales teams globally.
The individual must have deep experience in sales processes and tools, calling upon her/his experiences in Salesforce CRM systems, sales quota and territory assignment and analytics to assist in supporting a world class Sales Team.
Key Responsibilities (including, but not limited to) Act as Product Owner and Program Manager on programs or products implemented by Sales Operations (People, Process and Technology focused solutions) Work with internal and external Customers as needed to gather and document Business Requirements and User Stories, propose solutions, evaluate feasibility, technology assessment, ROI and complexity for a wide variety of potential process and system solutions.
Drive core Sales Operations processes - Territory Planning, Quota Development, Sales Performance Management, Sales Incentive programs, data issue resolution.
Partner with core internal Technical teams (CRM, Data Warehouse, etc.
) to design and implement sales operations solutions to address customer needs.
Analyze sales processes and mechanisms for sub-optimal performance, with a focus on defect reduction and productivity.
Communicate findings clearly and effectively and make recommendations for improvement.
.
Identify root causes of problems and demonstrate the ability to develop and make recommendations for solutions to mitigate root cause.
Model and simulate improvements to existing business processes, walking through 'what if' scenarios and dry runs to identify and resolve gaps prior to implementation.
Strong preference for this position to be in Seattle, but open to these additional locations:
Bellevue, Austin, Boston, New York, Tempe, and Chicago.
Relocation offered from within the US to any of these locations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
At Amazon Business, we set out every day to innovate and disrupt the status quo.
We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying.
Bring your insight, imagination and a healthy disregard for the impossible.
Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.
Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon.
We are focused on building solutions that enable businesses to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions.
Our customers include all type of businesses ranging from individual professionals to small businesses to large institutions (and everything in between).
Our business customers have different needs than the traditional Amazon customers so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.
Amazon Business is seeking an experienced Sales Operations Manager to increased productivity of our sales team thorough improved sales processes and tools.
This individual will need to collaborate effectively with internal stakeholders, cross-functional teams, and external vendors to solve problems, enable sales performance for a rapidly expanding team and product offering, create operational efficiencies, and deliver successfully against high organizational standards.
The candidate must be a strong leader, and will draw upon solid analytical, critical thinking, and problem solving skills to effectively partner with Sales teams globally.
The individual must have deep experience in sales processes and tools, calling upon her/his experiences in Salesforce CRM systems, sales quota and territory assignment and analytics to assist in supporting a world class Sales Team.
Key Responsibilities (including, but not limited to) Act as Product Owner and Program Manager on programs or products implemented by Sales Operations (People, Process and Technology focused solutions) Work with internal and external Customers as needed to gather and document Business Requirements and User Stories, propose solutions, evaluate feasibility, technology assessment, ROI and complexity for a wide variety of potential process and system solutions.
Drive core Sales Operations processes - Territory Planning, Quota Development, Sales Performance Management, Sales Incentive programs, data issue resolution.
Partner with core internal Technical teams (CRM, Data Warehouse, etc.
) to design and implement sales operations solutions to address customer needs.
Analyze sales processes and mechanisms for sub-optimal performance, with a focus on defect reduction and productivity.
Communicate findings clearly and effectively and make recommendations for improvement.
.
Identify root causes of problems and demonstrate the ability to develop and make recommendations for solutions to mitigate root cause.
Model and simulate improvements to existing business processes, walking through 'what if' scenarios and dry runs to identify and resolve gaps prior to implementation.
Strong preference for this position to be in Seattle, but open to these additional locations:
Bellevue, Austin, Boston, New York, Tempe, and Chicago.
Relocation offered from within the US to any of these locations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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